Effective Date: September 27, 2026
Last Updated: September 27, 2026

Crafty Bruja (“Crafty Bruja,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase through craftybruja.com (the “Website”).

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your personal information.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, as well as certain information automatically when you use our Website.

Information You Provide

Depending on how you interact with Crafty Bruja, we may collect:

  • Your name
  • Email address
  • Mailing and billing addresses
  • Telephone number
  • Account login information
  • Information provided when placing an order
  • Information necessary to process payments
  • Order history and transaction details
  • Information you provide when contacting us
  • Information you provide when requesting or scheduling a spiritual consultation
  • Any other information you voluntarily submit through the Website

Please do not provide sensitive personal information unless it is specifically requested and necessary for the service you are using.

Payment Information

When you make a purchase, payment information may be collected and processed by our third-party payment processor(s).

Payment processors: PayPal, Stripe, Square, etc.

Crafty Bruja does not intentionally store complete payment card numbers on its own servers unless specifically stated otherwise. Payment information may be subject to the privacy policies and security practices of the applicable payment processor.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Referring website or page
  • Date and time of visits
  • General Website usage information
  • Other technical information collected through cookies or similar technologies

We may use cookies, pixels, analytics tools, and similar technologies to help operate and improve the Website.

3. Cookies and Similar Technologies

Crafty Bruja may use cookies and similar technologies to:

  • Keep the Website functioning properly
  • Remember items in your shopping cart
  • Maintain your account or session
  • Understand how visitors use the Website
  • Improve Website performance
  • Remember preferences
  • Help with security and fraud prevention
  • Measure the effectiveness of marketing, where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website, including shopping-cart or account features.

4. How We Use Your Information

We may use information we collect to:

  • Process and fulfill orders
  • Provide products and services you request
  • Process payments
  • Communicate with you about orders, purchases, accounts, or services
  • Provide customer support
  • Schedule or provide spiritual consultations
  • Maintain and administer customer accounts
  • Send transactional emails and other service-related communications
  • Send promotional communications when permitted by law and, where required, with your consent
  • Improve our Website, products, and services
  • Understand Website usage and customer preferences
  • Prevent fraud, abuse, and unauthorized activity
  • Maintain the security of the Website
  • Comply with legal obligations
  • Enforce our policies and protect our rights

5. Marketing Communications

If you voluntarily subscribe to our mailing list or otherwise provide consent where required, we may send you emails about products, promotions, announcements, events, or other Crafty Bruja news.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us at:

lunagreywitch@gmail.com

Even if you opt out of promotional communications, we may still send you necessary transactional or service-related messages, such as order confirmations, shipping notifications, account notices, or responses to your inquiries.

6. How We Share Information

We do not sell your personal information for money.

We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our products and services.

These parties may include:

  • Payment processors
  • Website hosting providers
  • E-commerce and website service providers
  • Shipping and delivery providers
  • Email and communications providers
  • Analytics providers
  • Customer-support providers
  • Professional advisers
  • Service providers that assist us with business operations

For example, information such as your name, shipping address, and contact information may be provided to shipping providers so that your order can be delivered.

Third-party service providers may use information only as necessary to provide services to us, subject to their own applicable privacy policies and contractual obligations.

We may also disclose information when we believe disclosure is reasonably necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request
  • Protect the rights, property, or safety of Crafty Bruja, our customers, or others
  • Detect, investigate, or prevent fraud, security incidents, or illegal activity
  • Enforce our agreements and policies
  • Respond to an emergency or otherwise protect someone’s safety

7. Third-Party Services and Links

The Website may contain links to websites, services, social media platforms, payment providers, or other third-party services.

Crafty Bruja is not responsible for the privacy practices, content, or security of third-party websites or services. Once you leave our Website or interact with a third-party service, that third party’s privacy policy may apply.

We encourage you to review the privacy policies of any third-party service before providing personal information.

8. Customer Accounts

If you create an account on our Website, we may collect and maintain information necessary to administer your account, including your name, email address, login information, order history, and other information associated with your account.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorization.

9. Order and Shipping Information

When you purchase products from Crafty Bruja, we use the information necessary to process and fulfill your order.

This may include your:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Order details
  • Payment-related information

We may share relevant information with shipping companies, fulfillment providers, and payment processors as necessary to complete your transaction.

10. Spiritual Consultations

If you purchase or request a spiritual consultation through Crafty Bruja, we may collect information that you voluntarily provide in connection with that service.

Please provide only information that you are comfortable sharing and that is reasonably necessary for the consultation.

Spiritual consultations are not medical, psychological, legal, financial, or other professional services unless explicitly stated otherwise. You should not provide medical records, financial account information, Social Security numbers, passwords, or other highly sensitive information through the Website.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our products and services
  • Complete transactions
  • Maintain business and financial records
  • Resolve disputes
  • Prevent fraud and abuse
  • Comply with legal, tax, accounting, or regulatory obligations
  • Enforce agreements
  • Protect our legitimate business interests

When personal information is no longer reasonably necessary for these purposes, we may securely delete or anonymize it, subject to applicable legal requirements.

12. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You use the Website and provide information at your own risk.

The FTC recommends that businesses limit the personal information they collect and retain to what they have a legitimate business need to maintain.

13. Children’s Privacy

Our Website is not intended to knowingly collect personal information from children under 13.

We do not knowingly request or collect personal information from children under 13 without legally required parental consent.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

If Crafty Bruja ever operates a service directed toward children or knowingly collects information from children under 13, additional requirements under applicable children’s privacy laws may apply.

14. Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your personal information is collected or shared
  • Opt out of certain marketing communications
  • Withdraw consent where processing is based on consent
  • Exercise other rights provided by applicable privacy laws

To make a privacy request, contact:

lunagreywitch@gmail.com

We may need to verify your identity before completing certain requests in order to protect your information.

Your rights and our obligations may vary depending on your state or country of residence and the circumstances of the request.

15. California Residents

If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.

Where applicable, California residents may have rights concerning access to, correction of, deletion of, and information about the collection and disclosure of personal information, as well as certain rights concerning the use of personal information for targeted advertising or other purposes covered by California law.

Crafty Bruja does not sell personal information for monetary consideration.

If you wish to exercise an applicable California privacy right, contact us using the information in the Contact Us section below.

We will not discriminate against you for exercising privacy rights provided by applicable law.

16. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our Website may not respond to every browser-based Do Not Track signal.

Where required by applicable law, we will honor legally recognized privacy preference signals.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, technology, legal requirements, or privacy practices.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Crafty Bruja
Website: craftybruja.com
Email: lunagreywitch@gmail.com
Location: Mankato, MN